Things to know
We operate under Frankston Council Short Stay Accommodation Local Law 2020. A copy of it can be found here.
We would encourage you to read it prior to booking to avoid any misunderstandings.
In addition to this local law, these are things you should know about our property. Please note any penalties incurred as a result of breaching this law are in addition to our penalties.
While Kanturk Country Retreat sleeps 19 people, the base price to book the three cottages assumes there are 8 people booked in - two in The Pool House, two in The Sixth Hole and 4 in Kookaburra Cottage. Additional guests are charge $95 per person. Bookings to just one cottage are charged accordingly. Due respect must be shown to the guests in the other cottages.
The house inside the driveway circle is our home and is private property. The rest of the property is for you to enjoy. Let us know what you are particularly interested in so we can ensure it is ready for use when you arrive.
Our little dogs Marley, Frankie and Lulu will join the welcoming party on arrival. They are very friendly little dogs - toy poodle, a Maltese terrier and a British Bulldog. Please let us know if you don't like dogs and we will keep them inside. The golf course, tennis court and swimming pool are shared facilities for the use of all guests.
We are legally responsible for anyone who is on the property, not only for management of facilities, to cover insurance, but also in the event that we need to evacuate the property. For this reason it is our policy to charge a $25 fee per person for day-guests to visit. We feel this is a nominal fee considering what we offer. Even so, we only allow day-guests by prior arrangement. They are permitted to be on the property for approximately four hours which may include one meal. They are to be off the property by 9pm. Failure to comply will result in forfeiture of bond.
Heating and cooling
All cottages have reverse cycle heating and cooling. The reverse cycle units are turned on by pushing the red button on the remote. Select either the snow flake (cooling) or the sun (heating). Adjust the temperature accordingly. Please ensure all windows and doors are closed while the units are in operation, and turn the units off when you leave the cottages.
Music and noise
Good relations with our neighbours is something we value as very important to our business, we all choose to live in this environment for the peace and serenity it offers. As such we don't allow excessive loud music which may affect the amenity of the area. We provide CD players in all the cottages. We ask that music played outdoors is played at a reasonable level and turned off by 9pm. We ask that guests consider neighbours and other guests when playing music. If police are called to the property, this will result in forfeiture of bond.
Behaviour by the pool
There is no bombing, running or boisterous behaviour allowed at the pool and no glassware or bottles allowed poolside. Plastic 'glassware' is provided. Please hang towels on the clothesline and don't leave them on the pool chairs. Also if you have a bbq in the pool pavilion, clean up after use and leave it as you found it returning food etc to your cottage fridge. The pool pavilion fridge is for use during a bbq only. Clean the bbq for the use of other guests. If you have inflatable toys for use at the pool, please take them back to your cottage after use. If behaviour causes a disturbance to the amenity of the area, such as a complaint from a neighbour or the police, the bond will be forfeited.
We try to minimise our impact on the environment as much as possible. Please sort rubbish so it can be effectively disposed of as easily as possibly. Our local tip accepts recyclables only. We provide up to two recycle bins (with a yellow lid) for bottles, cans and cardboard and two green rubbish bins for general rubbish. If you have rubbish in excess of this, please put it into appropriate garbage bags beside the appropriate bin. You will be charged a rubbish disposal fee of $120. If the rubbish has to be sorted, you will be charged a fee of $50 per bag.